Are you searching for a great job with an amazing team?
Shared Services of Cannon Falls has an opening for a full-time Business Support Assistant. Whether you're looking to start your career in banking, or simply needing a fun job with great hours, we want to hear from you!
Job Title: Business Support Assistant
Job Location: Cannon Falls, MN
How to Apply: Complete the employment application linked to the right and email it to ReneeSchlomka@ffmbank.com.
Job Summary
As a Business Support Assistant, you will provide business digital banking support and perform operational tasks within the Shared Services division of First Farmers & Merchants Bank and Liberty National Bank. The position will be filled in our Cannon Falls, MN or Sioux Falls, SD location and will provide services to 6 bank charters with 27 locations. Duties will be performed in accordance with established written procedures.
Essential Functions
- Responsible for business setup and support of various digital banking services which includes: Online Banking, Mobile Banking, Bill Pay, Mobile Deposit, Merchant Capture, ACH, Wires and Positive Pay
- Perform wire transfer transactions for affiliate banks
- Perform indexing of deposit and loan documents for affiliate banks
- Perform select account reconcilements
- Assist with producing monthly reports using various software
- Perform various operational duties as requested when new Shared Services functions are established
- Develop and maintain knowledge of bank’s policies and procedures and perform all activities according to these guidelines
- Other duties as requested
Competencies
- Excellent communication, time management, prioritizing and organizational skills
- Strong computer skills with emphasis in computer applications and processes
- Ability to research and solve problems
- Desire to work as part of a team
- Actively identify and escalate issues to increase performance
- Ability to work independently
- Strong personal standards of excellence, ethics and integrity
Qualifications
- Minimum of two years post-secondary education or relevant work experience with emphasis in computer skills is preferred
- Two years banking experience preferred (working in the financial services industry or a call center is a plus)
- Strong attention to detail
- Critical thinking and problem-solving skills
- Proficiency in MS Office, Excel, Word programs
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment with moderate noise levels. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand or sit for long periods of time.
Job Type
This is a full-time position at our Cannon Falls location. Full-time hours are approximately 34-40 hours/week.
Education and Experience
- High School Diploma or GED
- Customer service experience
- Banking experience preferred, not required
Compensation
Pay: Starting at $25-$35 per hour. Final compensation may vary based on experience and qualifications. We offer a comprehensive benefits package including medical, dental, vision, life insurance, generous paid time off, a 401(k)-retirement plan with company matching.
First Farmers & Merchants Bank is an Equal Opportunity Employer.