Senior Bank Operations Manager


Job Summary:

The Senior Bank Operations Manager is responsible for the deposit operations and electronic banking functions performed centrally by the Shared Services Division of First Farmers & Merchants Bank. This division provides services to six bank charters with locations in southern and central Minnesota, Iowa, and South Dakota. 

Job Location:  Cannon Falls, MN



  • Supervise electronic banking functions responsible for funds transfer and ACH Origination, cash management, EFT error resolutions, wire transfers, debit & ATM card processing, correspondent account settlement, and general ledger reconcilement & research.
  • Supervise data center operations responsible for the timely and accurate operation of the mainframe computer and running scheduled core programs and applications, which may include: electronic banking, general ledger, exception items, deposit and loan applications and accounts payable system.
  • Develops and communicates policies regarding ACH, ATMs, and Debit Cards.
  • Manage a customer service team responsible for providing customer support for electronic banking products, processing wire transactions, and other banking services.



  • Minimum of 7 years of related bank operations experience required, payments, wires, ACH, and deposit operations experience preferred
  • 3+ years leadership experience required
  • Strong passion for the customer and strives to ensure they receive the best-in-class customer service
  • Must be a collaborative partner, team player, self-starter, flexible, and able to multitask, work independently, and meet deadlines
  • Maintain knowledge of all Cash Management guidelines for ACH, NACHA, wires, etc.
  • Accredited ACH Professional Certification (AAP) and/or Accredited Payments Risk Professional Certification (APRP), preferred
  • Experience with Fiserv Premier core system preferred

About us:

First Farmers & Merchants Bank is an independent, privately owned community bank with locations in Southern Minnesota and St. Paul. Member FDIC and the community.

Please submit your cover letter to to apply.


First Farmers & Merchants Bank is an Equal Opportunity Employer.