Account Alerts

Introducing New Account Alerts.


Alerts can let you know the moment something important happens in your account. Messages you choose to receive are sent instantly via email, text*, or push notifications to your smartphone with our Mobile Banking app.

 



With Alerts, you’ll always know exactly what’s happening with your money, and you can watch for suspicious activity. It’s a free service for our customers.

Important Notice: Any alerts set up before 09/07/2022 will not transfer to the new alerts system and will no longer be active after 09/07/2022. Please log into Online Banking or our Mobile Banking app to select the new alerts that you wish to receive.

Choose Your Alerts

 
A purchase using your debit card was just processed.
You instantly know.




     An ATM withdrawal is made.
     You instantly know.



A check clears that exceeds the amount you set.
You instantly know.



Delivered the way you want.

Messages are sent instantly using any of the delivery channels you choose:

 
Text Messages
One of the easiest ways to receive Alerts is through text messages on your smartphone*, or wearable devices.
 
 
 
 
Email
Receive email messages about your account activity.
 
 
 
 
Mobile Banking App
Receive push notifications from your smartphone. Activate these alerts from our Mobile Banking app.


 
 
Online Banking Message Center
View your Alerts every time you log on to Online Banking.


 
*Message and data rates may apply.
 
 

Dozens of Secure Alerts to choose from:


SECURITY ALERTS
  • Online banking login has been changed
  • Online banking login has been locked out
  • Account Status Changed
  • Online Banking Email Change
  • Address has been changed
  • Customer Name Change
  • Customer Phone Change
  • Customer Email Change
BALANCE ALERTS
  • Account Balance Above Threshold
  • Account Balance Below Threshold
TRANSACTION ALERTS
  • Check Number XXXX has cleared
  • Deposit Credited to an account
  • Fees charged to an account
  • Overdraft Occurred on Account
  • Hold added to an account
  • Hold removed from an account
  • Outgoing Transfer Executed over XXXX dollar ($) amount
  • Credit Transaction Posted
  • Debit Transaction Posted
  • EFT Authorization Hold Added
  • Electronic Draft deducted over dollar ($) amount
  • Incoming Transfer Executed over XXXX dollar ($) amount
  • Transaction Equals
  • Transaction Over
  • Withdrawal over threshold
  • Interest was paid to an account
  • Deposit Account Statement Generated
  • Maximum Credit Limit Exceeded
  • Scheduled Loan Payment
  • Loan Advance Posted
  • Loan Past Due
  • Loan Payment Amount will change in N days
  • Loan Account Rate will change in N days
  • Loan credit limit amount changed
  • Loan Payment Due / Amount Due (at Billing)
  • Loan Escrow Disbursement Posted
  • Escrow Refund Check Issued
  • Escrow Payment Amount will change in N days
  • CD Approaching Maturity
  • Initial Deposit Posted to Time Account
  • Time account has been renewed
  • Safe Deposit Box Payment Due
  • Safe Deposit Box Payment in Past Due
ATM ALERTS
  • ATM Withdrawal over XXXX dollar ($) amount

Frequently Asked Questions


You can set up alerts from Online Banking. Or you can choose to receive push notification alerts, which are set up from our Mobile Banking app.
 

Absolutely. We recommend that all customers set-up Alerts to monitor account activity. When you activate  Alerts you’ll know exactly what’s happening with your money, and you can watch for suspicious activity in real-time.

 

No. This is a free service. However note that text message and data fees may be charged by your service provider to receive text alerts.

 

Simple. After 09/07/2022,  just log on Online Banking and select Alerts. You can choose the alerts you wish to receive from the Alert Options tab.

 

Yes. When setting up alerts, in the Contact Options tab there is a link to add additional email addresses and text numbers.

 

When setting up alerts from the Contact Options tab, just click “send activation code”. Type the code you receive into the activation box.

 

Yes. Each alert you choose has a “do not disturb” option. Any alerts generated during that time period will be held until that period ends

 

Yes. Log on to Online Banking and go to the Sent Alerts screen. It displays a list of your alerts with the details. You can mark as read or delete past alerts from here. You can also view past alerts from our Mobile Banking app.

 

From the Alert screen, click the Overview tab to view all of your alerts. Click to Edit or Delete any existing alert.

 

Alerts will soon offer the ability to take action directly from the alert.

 

Yes. To set up push notifications through our Mobile Banking app, just log on, select More from the main menu, then Alerts. Turn on Push Notifications. Once turned on, you can set up account alerts, security alerts, and view your recent history of alerts sent.

 

Our Mobile Banking app supports mobile devices using operating system versions of Android 4.1 or Apple iOS 8 or newer.